Anns Cottage Reviews

Ann's Cottage is an online store that offers a wide range of products. They stock premium products from various brands, both big and small. The store is known for its good value for money and the high quality of its products. They offer items such as Dr Martens shoes, Vans jumpers, CBC surfboards, and Rumpl blankets. The store also offers a size range, including half sizes for some products. Customers have praised the store for its quick delivery and excellent customer service. In addition, Ann's Cottage runs an outlet where customers can save up to 70% on selected items. Please note that prices and costs can vary depending on the specific product and any ongoing sales or promotions.

Ann's Cottage is a leader in surf products and accessories with a history steeped in surf tradition. They have been involved in the surf industry for over 40 years. They offer a wide range of products, including surfboards and clothing. One of their popular products is the ACS Clothing Salt Water Seeker Bodyboard, available in different sizes and colors. They also stock premium products from big and small brands, providing a great choice, advice, service, and value. Their website offers tracked delivery on all orders and easy returns. They also have live surf cams for enthusiasts. The customer service is highly rated, with customers praising the quick delivery, great service, and the quality of the products. However, some customers have suggested that the website could provide more detailed descriptions and pictures of the products.

Ann's Cottage offers the following payment options: Pay Later and Pay Later in 3 interest-free instalments. These payment methods are provided in cooperation with Klarna Bank AB. Please note that all payments are to be made to Klarna.

Ann's Cottage accepts returns within 30 days of ordering. The item must be unused, in its original condition (including all labels and tags intact) with your proof of purchase. To return an item, you can generate a returns label through their Returns Portal. This is a chargeable service and costs £3, which will be deducted from your refund upon completion of your return. For returns with a value of £300 or more, they recommend using a tracked and signed for service of your choice. Please note that all returns are the responsibility of the sender and no refunds can be processed until the goods are received back with their returns department. If your item is over-sized (like a bodyboard, large luggage etc) and arrived with FedEx, you will need to contact their customer service team, who will then arrange for FedEx to collect the item from an address of your choice. You can also return your items to one of their shops but please note that the shop will only be able to act as a post office, and will not be able to process any returned items in any way (exchange or refunds). Your returned parcel will be processed by the web team as soon as it reaches the website office (within 5 working days). They do not offer exchanges. If you wish to swap for a different size, colour or product, a new order will have to be placed online. They do not refund delivery postage unless the goods are faulty. During the Christmas period, they extend their return window. Any purchases made online or in store between 1st November and 15th December can be returned up until 15th January. They offer tracked delivery on all orders.